Frequently Asked Questions
What color lights do you provide?
Because we put every bulb in every socket, you have unlimited color pattern choices. We currently stock C-9 bulbs in the following colors: Clear, Red, Green, Blue, Amber, Pink and Purple. Stock Mini Light colors are Clear, Yellow, Purple, Pink, Teal, Amber, Red, Blue, and Green.
Can you tell me when you are coming?
Yes. We will make every effort to install your lights on your scheduled day, however there are times when circumstances or conditions force us to move an installation.Weather does play a big role in our season and how quickly and safely we can get through our jobs. If the weather is extremely bad and we get off schedule we will always contact clients to let me know what the new arrival dates are.
What kind of lights do you provide?
The standard size for roof and ground lighting is C-9. These are fairly large bulbs (about 2 inches in length and about an inch in diameter). Upon special request, C-7 bulbs can be provided. For trees and other greenery, we provide mini-lights (about 3/4 inches in length, and a little less than 1/4 inch in diameter).
What if I have my own lights?
As a company we shy away from using lights that clients currently own.
Do I need to be home for the lights to be installed?
No, We understand that our clients are busy people and may not be home whileour crews our doing the install. If you are not going to be home we simply askthat you provide us with access to your electrical panel and make sure that alloutside outlets and power sources are turned on and working
Who do I call with problems
Feel free to call 360-570-2011. We make every effort to personally answer every call however, if you happen to be sent to voice mail, your call will be returned as promptly as possible. You can also send an email to email@example.com
What is the difference between Fascia and Ridge lighting?
Fascia lighting goes along the front edges of the house, usually, where shingles end and along gutters. Ridge lighting is installed on the interior top edges, where two parts of your roof come together to create a peak. Conversely, we DO NOT install lights in roof Valleys as rain water run off can cause light strands to short out.
Do you keep the lights or do I?
We store all of our client's lights unless they specifically request to store them.
Are you bonded and insured?
Yes we are. Liberty Insurance Company has insured Majestic Christmas Lighting for a number of things, including $2,000,000 General Aggregate, $1,000,000 Personal & Advertising injury. Ben Houk is our insurance agent, so if you have any questions about this, you can contact him at 360-352-8444.
Do you take credit cards?
We currently accept visa and mastercard
When do you take down the lights?
Our goal is to have all our customer's lights removed by the third week of January. In order to work as quickly as possible, we perform the takedowns in the most efficient geographical order for us, so we will likely arrive, takedown your decor, and depart with little or no notice.